Option 4: Use Edge in 'Private browsing' mode.Option 3: Use a different supported web browser such as Google Chrome or Mozilla Firefox. You forgot a password, your password isnt working, or what to do if youre having an issue with verification codes.Option 2: Right click on the MS Office document file link, select "Save link as.", and save it to your local machine.Set Open Office files in the Browser to Off by clicking the toggle switch.Option 1: Turn 'OFF' the "Open Office files in the Browser" setting in your Edge browser: microsoft edge crash when i login in my microsoft account (linux version) My desktop os is Ubuntu 20.04.
Edge hands off this URL to the web application however the web application does not correctly handle it. The settings is 'ON' by default, so when users click on a MS Office document in Bb Learn, either an HTTP 404 error appears OR the Word online application opens but displays the message "Sorry, there was a problem and we can't open this document.Ĭause: When files are downloaded in Bb Learn SaaS (hosted in AWS), a temporary AWS S3 URL is generated. 53 that was released on ) offers the ability to open office files in the browser using Microsoft's. The most recent version of Microsoft Edge web browser (Version. There is a Known Issue for Microsoft Edge web browser users when trying to access MS Office documents in a Blackboard (Bb) Learn course.
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